WHAT IS A CHATBOT?
Derived from “chat robot”, "chatbots" utilize artificial intelligence and allow for highly engaging, conversational experiences, through voice and text, that can be customized and used on mobile devices, web browsers, and on popular chat platforms.
WHY A CHATBOT FOR GBV?
It offers 24/7 support instead of the fixed hours of traditional GBV helplines.
It is very cost-effective and offers instant responses.